T&C (Terms and Conditions)
PLEASE READ THE FOLLOWING TERMS AND CONDITIONS CAREFULLY. These terms (the “Terms”) govern your use of the Website
at https://www.aissltd.com (“Site”) and any services provided either by telephone or e-mail provided by AIS Solutions,
its subsidiaries, affiliates, third party vendors and its contractors (“AIS Solutions “, “We”, “Our”, or “Us”).
By accessing, ordering or using the Services via telephone or online via the Site, you (“You” or “Your” means you or,
for services designed for businesses (“Business Services”), the legal entity that you are authorized to represent and on
whose behalf the Business Services are purchased) and other users of the Services (collectively, “Users”) agree to these
Terms and Our Privacy Policy available at https://aissltd.com/privacy-policy.html.
Term of use
We provide you Services subject to your compliance with the Terms. AIS Solutions reserves the right to refuse to provide the Services to anyone at
any time without notice for any reason. You represent and warrant to Us that (a) You are at least 18 years old; (b) You have the right, capacity and
authorization necessary to legally bind Yourself to the Terms; (c) You have read and agree to the terms of the Privacy Policy on the Site,
(d) You will comply with all treaties, laws, rules and regulations applicable to Your use of the Services, (e) any information You submit to AIS Solutions
is correct and complete, and (f) any payment or credit card information You supply is correct.
Scope of Services
You may initiate the Services via telephone, via the Site, or other means made available by AIS Solutions. We will use commercially reasonable efforts to
answer your technology question and resolve your technology queries for a fee as set forth in the Site or as quoted on the telephone, as applicable.
AIS Solutions may provide certain portions of the Services via e-mail. We may set forth limits to the technology we provide.
Certain Services may have minimum requirements.
AIS Solutions Services may include Services that are available on a one-time basis, for a fee (“Individual Services”).
Authorization of the Services
You acknowledge that by your use of the Services You are authorizing AIS Solutions to provide information asked by the engineer for the purpose of services.
In connection with delivering the Services, AIS Solutions may download and use software. Other than as set forth in the warranty section below,
you agree that AIS Solutions has no responsibility or liability under any circumstance at any time for any loss or harm that may arise from or may be
related to the Services.
We have no obligation to, monitor and/or to review all materials posted to the Site or through the Site’s services or features by third parties, and
we are not responsible for any such materials posted by third parties. We are not responsible for any failure to monitor, review and/or delete any
materials posted to the Site or through the Site’s services or features by third parties. However, We reserve the right at all times to disclose any
information as necessary or advisable to satisfy any law, regulation or government request; and to edit, to refuse to post or to remove any information
or materials, in whole or in part, that, in Our sole discretion, are in violation of these Terms or applicable law. We may also impose limits on certain
features of the Site or restrict your access to part or all of the Site without notice or penalty if we believe you are in breach of the guidelines set
forth in Our Terms or in violation of applicable law without notice or liability..
Data Backup
You are solely responsible for maintaining and backing up all information, data, text or other materials (collectively “customer data”) and software
stored on your device and storage media before ordering the services. You acknowledge and agree that AIS Solutions or its referral partners have no
responsibility or liability under any circumstance at any time for any loss or corruption of customer data, software or hardware that may arise out of
the services. If you wish to order data backup services which are sold separately and subject to separate terms of service and privacy policy, please
visit our website.
AIS Solutions does not provide separate backup copies or support installation of unlicensed software to customers. Please ensure that you have a
licensed copy of all necessary software.
Warranty
If you have purchased an Individual Service from AIS Solutions, then the following warranty applies: if we are not able to answer your question or
resolve your queries and you have complied with all of your obligations in these Terms, We will not charge you a fee for the Individual Service.
If you experience a problem with the resolution we provided and you call us within seven days from the day. You originally received the Individual
Service, We will use commercially reasonable efforts to try to resolve your problem at no additional charge. If those efforts are unsuccessful,
we will refund the fees that you paid for the Individual Service.
AIS Solutions makes no warranties or representations with respect to advice, guidance, information or other content posted to the Community
portion of the Site or otherwise supplied to the Site by any third party, and expressly disclaims all warranties, express or implied, with respect to
Community content and other third party content available on the Site.
Disclaimer of warranties
You understand and agree that except as expressly set forth above, the services including (without limitation, all advice, content, and software)
are provided “as is,” without warranty of any kind, either express or implied, including, without limitation, any warranties concerning the availability,
accuracy, completeness, usefulness of the services, and any warranties of title, non-infringement, merchantability or fitness for a particular purpose.
AIS Solutions does not warrant that the services will be timely, secure, uninterrupted, error free, or successful in resolving your question or technology
problem. AIS Solutions makes no warranty that the services will meet your expectations or requirements. No advice, results, content or materials whether
oral or written, obtained by you from the services shall create any warranty. Any content or software that you access, download or use with the services
is done at your own discretion and risk and you agree that you will be solely responsible for any damage that results from such activities..
Some jurisdictions do not allow the exclusion of certain warranties so the above limitations may not apply to you.
Use of Software and Tools
You acknowledge and agree that use of all AIS Solutions software and third party software and tools accessed, downloaded or otherwise provided or made
available with the services (collectively “software”) are subject to the license agreements that may appear or be referenced when you access or download
the software. You may not access, download or use any software without agreeing to the terms and conditions of the license agreements without modification.
You agree that we may download and utilize software from third party web sites and accept any applicable license agreements on your behalf. You acknowledge
and agree that we may download and install trial versions of software that will expire and cease to function after a certain period of time
(usually thirty days) unless you purchase a license to continue using such software. You agree that we may, but are not obligated to, remove any software
downloaded to your device during the services after we have completed or terminated the services.
Customer Responsibilities
You must cooperate with AIS Solutions and promptly respond to our requests for information and comply with our requests to take actions to resolve
your queries. In order to provide you the services, you may be required to consent to the downloading and use of software on your device and accept all
applicable license agreements for the software(s).
Registration, Passwords and Security
In order to use certain software or services, we may require that you register. During the registration process, you may be asked to designate, or
we may designate for you, a user name and password. You are responsible for maintaining the confidentiality of any password or account information you
receive from AIS Solutions. You must provide complete and accurate identification, contact, and other information required as part of the registration
process. AIS Solutions has no liability for any unauthorized use of the services under your account or on your device.
Payment & Return Policy
The applicable fees for the services, order are available on the Site and/or may be quoted on the telephone. The fee for the Services will be charged
directly on your credit card and you agree to pay the charges applicable to your selected Services, as well as any applicable taxes.
For all Packages exceeding the service order amount of $199.99, the maximum warranty duration is one (1) month.
You may cancel any Service within seven (7) days following your purchase of the Service and get REFUND by contacting info@aissltd.com.
Service Availability
The Services may not always be available in your time zone or geographic location. The Services may not always be available due to system maintenance or
Internet service disruptions.
Use of the Services
Your use of the Services is only for your personal and internal business purposes on your technology, and not for commercial use, including resale or
transfer to others. You may not sell, lease or rent access to or use of the Services. You may not allow manufacturers, suppliers or vendors of your
technology, or providers of services relating to such technology, to access or use the Services.
You may not use, download or copy any information, data, text, photographs, graphics, video, or other materials provided with the Services (“Content”)
unless: (1) You use the Content solely for personal, informational and non-commercial purposes; (2) AIS Solutions’s trademarks and copyright symbol and
statement set forth on each page of the Site appears on each downloaded or copied page; and (3) no modifications are made to any Content. The rights
granted to you in connection with the Services constitute a license and not a transfer of title. AIS Solutions reserves the right to revoke the authorization
to view, download and print the Content available on the Site at any time, and any such use shall be discontinued immediately upon notice from AIS Solutions.
Except as expressly provided herein, You may not use, download, upload, copy, print, display, perform, reproduce, publish, license, post, transmit or
distribute any Content from the Services in whole or in part without the prior written permission of AIS Solutions. Any rights not expressly granted
herein are reserved by AIS Solutions.
Restrictions
You shall not: (a) “mirror” any Content on the Site on any other server without AIS Solutions’s prior express written permission, (b) use the Service
for any illegal purpose, (c) misuse, abuse or make any unauthorized use of any property, network, website, personnel or equipment of AIS Solutions or its
customers or its suppliers, including but not limited interfering with or otherwise disrupting networks connected to the Service, (d) engage in any
activities or actions in connection with the Services that infringe or misappropriate the intellectual property rights of others, including without
limitation, copyright, patent, trademark, trade secret and confidential information, (e) engage in any activities that violate the personal privacy or
publicity rights of others; (f) access, monitor or use data, traffic, systems, facilities or networks provided with or accessible from the Services,
without proper authorization, including any attempt to probe, scan or test the vulnerability of a system or network or to breach security or authentication
measures without express authorization of the owner of the system or network; (h) interfere with the Services or any system, service, network, or person
accessible from the Services, including without limitation deliberate attempts to overload a system by the multiple postings of messages.
Security
While we use reasonable security measures to deliver the Services.
Modifications to the Services
We reserve the right, for any reason, in our sole discretion and without notice to you, to modify, terminate, change, suspend or discontinue any and
all aspects of the Services, including Content, Software, features and/or hours of availability, and we will not be liable to you or to any third party
for doing so.
Submissions
All comments, feedback, information (other than your personally identifiable information or billing information) or materials submitted to AIS Solutions
(“Submissions”) shall be considered non-confidential and AIS Solutions’s property. By providing such Submissions to AIS Solutions, You agree to assign to
AIS Solutions, at no charge, all worldwide rights, title and interest in copyrights and other intellectual property rights to the Submissions.
AIS Solutions shall be free to use and/or disseminate such Submissions on an unrestricted basis for any purpose.
You acknowledge that you are responsible for the Submissions that you provide, and that you have full responsibility for the Submissions, including
their legality, reliability, appropriateness, originality and copyright. You represent, warrant and agree that You shall not upload, post, transmit,
distribute or otherwise publish through the Site, or any service or feature made available on or through the Site, any materials which are, do, or
could reasonably be construed to be constitute or contain false or misleading indications of origin, endorsement or statements of fact; or contain
sensitive, proprietary or confidential information about Yourself or others.
Except as may be expressly permitted in connection with one of the Site’s services, you also may not offer to buy or sell any product or service on
or through your Submissions. We will not accept responsibility for any information included in any Submissions created or posted by third parties.
You alone are responsible for the content and consequences of any and all of your activities and you submit Submissions at your own risk.
By submitting or sending Submissions to Us, You: (i) represent and warrant that the Submissions are not confidential or secret, and no confidential or
fiduciary relationship is intended or created between You and Us in any way, (ii) represent and warrant that the Submissions are original to You, that no
other party has any rights thereto, and that any “moral rights” in Submissions have been waived, and (iii) You grant Us and Our affiliates a royalty-free,
unrestricted, worldwide, perpetual, irrevocable, non-exclusive and fully transferable, assignable and sub-licensable right and license to use, copy,
reproduce, modify, adapt, print, publish, translate, create derivative works from, distribute, perform and display such material (in whole or part) and/or
to incorporate it in other works in any form, media, or technology now known or later developed, including for promotional and/or commercial purpose, and
to authorize others to do so. We cannot be responsible for maintaining any Submissions that You provide to Us, nor are We responsible for any information
included in any Submissions (for example, without limitation, a blog post or any comments to blog(s) created or posted by Users), and we may delete or
destroy any such Submissions at any time.
Proprietary Rights
AIS Solutions does not grant any license or other authorization to any user of our trademarks, registered trademarks, service marks, other
copyrightable material, patents or any other intellectual property by including them with the Services
Links from and to the Site
This Site may contain hyperlinks to Web sites that are not controlled by AIS Solutions. AIS Solutions is not responsible for and does not endorse or
accept any responsibility over the contents or use of these Web sites, including, without limitation, the accuracy or reliability of any information,
data, opinions, advice or statements made on these Web sites.
You may not provide any type of link to the Site without the express written permission of AIS Solutions. We reserve the right, however,
to deny any request or rescind any permission granted by Us to link through such other type of link, and to require termination of any such link to
the Site, at Our discretion at any time.
Trademark Information
You are not permitted to use AIS Solutions’s trademarks, or any of the AIS Solutions trademarks, without the prior written consent of AIS Solutions
and from AIS Solutions.
Dealings with Third Parties
In the course of delivering the Services to you, we may refer you to third parties, or the websites of third parties, that offer products and/or
services that may facilitate the resolution of your services or otherwise be of potential assistance to you. These third parties and/or their websites
may also be linked and/or displayed on the Site. Although we may link or otherwise refer you to such products and services offered by third parties,
unless expressly stated to the contrary, such references, links and/or displays in no way mean, imply, suggest or constitute any evaluation or approval
by us of those merchants or their products or services. We are not responsible in any way for any other Web sites, products, services or information.
Your dealings with other entities promoted on or through the Services, including payment and delivery of related goods or services, and any other terms,
conditions, warranties or representations associated with such dealings, are solely between you and such other entity. You agree that aissltd.com shall
not be responsible or liable for any loss or damage of any sort incurred as the result of any such dealings or as the result of the promotion of such other
entities on the Services. Likewise, any third parties that may refer you to the Services have no responsibility or liability for the Services provided
by AIS Solutions.
Termination
AIS Solutions reserves the right to cease providing the services for any reason at any time and instead, as your sole and exclusive remedy, refund
the fees paid for the applicable services for the time period, if any, after termination of the services. If you breach the terms no refund will be provided.
Other than providing a refund when we terminate for our convenience, aissltd.com will not be liable to you or any third-party for termination of the services
for any reason. You acknowledge and agree that upon termination AIS Solutions may immediately deactivate or delete your user account and all related
information and files in your user account and/or bar any further access to the services.
Indemnity
You agree to defend, indemnify and hold AIS Solutions, its directors, officers, employees, agents and affiliates harmless from any and all claims,
liabilities, damages, costs and expenses, including reasonable attorneys’ fees, in any way arising from or related to your use of the services or your
violation of the terms.
Limitation of liability
In no event shall aissltd.com , its suppliers, and referral partners or any of their respective directors, officers, employees, agents, or content or
service providers be liable for any indirect, special, incidental, consequential, exemplary or punitive damages of any kind or nature, whether from contract,
tort (including negligence), miss presentation, strict liability or any other legal or equitable theory, arising from directly or indirectly related to
the use of, or the inability to use, the services, software, content or your device and other technology including, without limitation, lost sales,
lost revenue, lost profits or other loss of business, loss of or damage to data, or cost of substitute services even if AIS Solutions has been advised of
the possibility of such damages. Some jurisdictions do not allow the limitation or exclusion of liability for incidental or consequential damages so the
above limitations or exclusions may not apply to you.
Electronic Communications
The information communicated on this Site constitutes an electronic communication. When you communicate with Us through the Site or other forms of
electronic media, such as e-mail, You are communicating with us electronically. You agree that AIS Solutions, on behalf of itself and others who may be
involved with delivering the Services (as applicable), may communicate electronically by e-mail and/or may make communications available to you by posting
them on the Site, and that such communications, as well as notices, disclosures, agreements and other communications that We provide to You electronically,
are equivalent to communications in writing and shall have the same force and effect as if they were in writing.
Notices and communications to AIS Solutions must be sent to the applicable address or to info@aissltd.com.
General Information
The Terms together with the Privacy Policy and any applicable license agreements constitute the entire agreement between you and AIS Solutions and
govern your use of the Services, superseding any prior or contemporaneous agreements between you and AIS Solutions. The failure of AIS Solutions to
exercise or enforce any right or provision of the Terms shall not constitute a waiver of such right or provision. If any provision of the Terms is
found by a court of competent jurisdiction to be invalid, the parties nevertheless agree that the court should endeavor to give effect to the parties
” intentions as reflected in the provision, and the other provisions of the Terms remain in full force and effect. You may not assign the Terms or any
of your rights or obligations under the Terms without AIS Solutions’s express written consent. The Terms inure to the benefit of AIS Solutions’s successors,
assigns and licenses. The section titles in the Terms are for convenience only and have no legal or contractual effect.